Did your email get no reply?

If you get your mail through gmail, be sure to check your spam folder if you don’t get a reply from us.  We’ve had several customers that we replied to, but they never received our reply.

I can see that google is receiving the emails that we send to customers that use gmail as their provider; but after that, google is doing something with them– presumably sending them to a spam folder.  At that point, it’s out of our hands. I am continuing to investigate why google is giving them false positives.

On a similar note, if you send us an email that seems to have gotten lost somewhere, please feel free to call or use the contact us page.

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